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Get in Touch

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Customer Support

+44 20 1234 5678

Mon-Sun: 10am - 11pm

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Email Us

[email protected]

We reply within 24 hours

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Head Office

123 High Street

London, W1A 1AA

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Live Chat

Available on our website

Average response: 2 minutes

Customer Support Hours

Monday - Thursday 10:00 AM - 10:00 PM
Friday - Saturday 10:00 AM - 11:00 PM
Sunday 11:00 AM - 10:00 PM

Frequently Asked Questions

Find quick answers to common questions

How long does delivery take?
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Our standard delivery time is 30-45 minutes from the time you place your order. During peak hours (Friday and Saturday evenings), delivery may take up to 60 minutes. You can track your order in real-time through our app or website.
What are your delivery charges?
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Delivery is FREE for orders over £20. For orders under £20, a delivery charge of £2.99 applies. Collection is always free from any of our 100+ locations.
Do you cater for allergies?
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Yes! We take allergies very seriously. All our menu items display allergen information. We offer gluten-free bases and vegan cheese options. Please inform us of any allergies when ordering, and our team will ensure your food is prepared safely.
Can I modify my pizza?
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Absolutely! You can customise any pizza with extra toppings, remove ingredients, or choose a different base. Additional toppings are charged at £1.50 each, and alternative bases (gluten-free, thin crust) are available at £2.00 extra.
What payment methods do you accept?
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We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. Cash payment is also available for collection orders at our stores.
How can I track my order?
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After placing your order, you'll receive a confirmation email with a tracking link. You can also track your order through our website or mobile app. Watch your pizza from our kitchen to your door in real-time!
What's your refund policy?
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If you're not satisfied with your order, please contact us within 24 hours. We'll either send a replacement or provide a full refund. For quality issues, please retain the product and contact our customer service team.
Do you have a loyalty programme?
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Yes! Join Pizza Cornerca Rewards and earn 1 point for every £1 spent. Collect 100 points to get £5 off your next order. Plus, members get exclusive offers, birthday treats, and early access to new menu items.