Please read these terms carefully before using our website or placing an order with Pizza Cornerca.
Last Updated: January 2026Welcome to Pizza Cornerca. By accessing our website at www.pizzaornerca.co.uk, using our mobile application, or placing an order with us, you agree to be bound by these Terms of Service ("Terms").
If you do not agree to these Terms, please do not use our services. These Terms constitute a legally binding agreement between you and Pizza Cornerca UK Limited ("we", "us", "our", or "Pizza Cornerca").
Important: By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent to use our services.
In these Terms:
You must be at least 18 years old to create an account or place an order. By using our service, you represent and warrant that you meet this age requirement.
To access certain features of our service, you may need to register for an account. You agree to:
You agree not to:
When you place an order through our website or app:
All prices displayed on our website are in British Pounds Sterling (GBP) and include VAT at the applicable rate. We reserve the right to change prices at any time, but changes will not affect orders already confirmed.
We accept the following payment methods:
Payment is taken at the time of ordering unless you choose cash on delivery.
Promotional codes and discounts are subject to specific terms and conditions. Unless otherwise stated:
We deliver to addresses within our delivery zones. Delivery availability depends on your proximity to our stores. You can check if we deliver to your area by entering your postcode on our website.
Estimated delivery times are provided at checkout and are typically 30-45 minutes. However, delivery times may vary due to:
We strive to deliver your order as quickly as possible but cannot guarantee specific delivery times.
Delivery charges vary depending on your location and order value. Free delivery may be available for orders over a certain value, as displayed at checkout. Minimum order values may apply.
If we cannot complete delivery because:
We may not be able to offer a refund or redelivery.
Due to the nature of our products, you may cancel your order within a limited time after placing it. Once food preparation has begun, cancellation is not possible. To cancel an order, please contact us immediately by phone.
We may offer a refund or replacement if:
Please report any issues within 24 hours of delivery by contacting our customer service team.
Approved refunds will be processed within 5-10 business days and credited to your original payment method. We may offer store credit as an alternative where appropriate.
Please Note: Refund requests made more than 24 hours after delivery may not be accepted.
We take food allergies seriously. Allergen information for all menu items is available on our website and in our stores. Our food may contain or come into contact with:
While we take precautions to prevent cross-contamination, our kitchens handle multiple allergens. We cannot guarantee that any item is completely free from allergens. Customers with severe allergies should exercise caution.
We will do our best to accommodate special dietary requests. Please include any specific requirements in the order notes. However, we cannot guarantee that all requests can be fulfilled.
You are responsible for maintaining the confidentiality of your account credentials. Any activity conducted through your account is your responsibility.
We reserve the right to suspend or terminate your account if:
Our loyalty programme is subject to separate terms and conditions. Points and rewards have no cash value and cannot be transferred. We reserve the right to modify or discontinue the programme at any time.
All content on our website, including but not limited to:
is owned by Pizza Cornerca UK Limited or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.
We strive to ensure our service is available at all times but cannot guarantee uninterrupted access. We are not liable for any loss arising from service unavailability.
To the fullest extent permitted by law, our total liability for any claim arising from your use of our service shall not exceed the amount you paid for the relevant order.
Nothing in these Terms excludes or limits our liability for:
We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our service after changes constitutes acceptance of the modified Terms.
We encourage you to review these Terms periodically. For significant changes, we may notify you by email or through our website.
If you have any questions about these Terms of Service, please contact us:
For order-related queries, please contact our customer service team at [email protected] or call +44 20 1234 5678.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.